Instructional Design | Learning Experience Design
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ELEARNING
Featured
Peak Credit Union beta launched Microsoft CoPilot AI in the organizations internal knowledge base. This series of microlearning videos quickly onboards employees to using the new feature.
ELEARNING
Featured
This scenario based eLearning covers changes for each frontline Home Equity role impacted by a new streamlined process, and how to serve members with it.
ELEARNING
Featured
Indigenous architect Wanda dalla Costa needed to scale teaching her Indigenous Placekeeping Framework™. This eLearning guides design professionals through her process of engaging Indigenous community members through real life scenarios and decision point feedback using Action Mapping.
ELEARNING
This eLearning is the first in a required hazardous materials compliance course for Amazon fulfillment centers in North America. The course was adapted and translated for regional fulfillment center compliance requirements worldwide.
ELEARNING
This eLearning was created for beginning level managers Operations Managers and high potential candidates for the manager pipeline. Originally part of a two week instructor led leadership development intensive, the content was converted to eLearning for scalability.
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ELEARNING
This course focuses on communication soft skills for Operations Managers and candidates for the manager pipeline, and utilizes a popular social media feature to make the content easy to remember.
ELEARNING
This is scenario based course walks new Service Experience Specialists through troubleshooting common customer issues on different desktop applications. Since the applications are proprietary, the system walkthrough portions have been omitted from this sample.
ELEARNING
This course interactive, realistic scenario based course was designed for company employees that to comply with the Foreign Corrupt Practices Act (FCPA).
I'm an instructional designer with 16 years of experience building learning solutions that drive real behavioral change. I specialize in scenario-based learning, microlearning, and multimedia-rich courses that engage learners and deliver measurable results. With experience across business process outsourcing (BPO), tech, retail, compliance, and finance, I bring a learner-centered approach to every project — from needs analysis through development and evaluation.